Showing posts with label Black Sabbath. Show all posts
Showing posts with label Black Sabbath. Show all posts

Friday, November 18, 2016

Technical Misery or Rhino Just Being Rhino



If you talk to kids born after 1990, they think vinyl is cool.  Old-timers will refer to something called "The Vinyl Experience" that kids also think is cool.  "The Vinyl Experience" is the "ritual" (I've seen that word used) for physically holding the record, looking at the cover, taking the record out of the sleeve, putting it on the turn table and then some kind of aural nirvana is reached.  That takes about 5 - 7 seconds but apparently it's an experience.

Let me tell you about my latest vinyl experience:
Last week, I ordered Black Sabbath's Technical Ecstasy with white coloured vinyl from Amazon.  I cringed when I saw it was made by Rhino Records but it was the “cheapest” of all the coloured Black Sabbath records so I thought, "why not?".

The record came in damaged, so thanks to Amazon for their piss-poor shipping practices on that one.  How poor?  Have a look at the picture.  Some genius at Amazon thought that shipping a record in an oversized box with mini air bags thrown in there should be sufficient.  And here's how the record turned out.  Surprise.  They may as well slapped an address label and a stamp on the album and thrown it in the mail.



Getting back to the experience, I take the cellophane off and pull out the album from the damaged sleeve.  The white vinyl sure does look cool.  I put the album on the platter, close the dustcover and hit Start.  Surprise, the song skips.  Hmmm... it also sounds kind of wonky, not unlike being on a boat.  Stop.  Open the lid.  Ah, the record's warped; about an inch high on one quadrant.  Have a look at the picture.



I didn't listen to the rest.  I put the warped album back in the damaged cover and put on the CD since I was in the mood for listening to the songs.

That was my latest vinyl experience.  

Why the experience was so poor was because I purchased a record made by Rhino Records.  I have more botched "new" vinyl from Rhino than any other company in my record collection.  And I'm blaming Rhino because their name is on the label.  Frankly, I don't care who they contract it out to.  Rhino should give up making vinyl because they honestly don't know how to do it properly. Vinyl is a record companies' last kick at the can to stay around a little bit longer.  If I saw the end coming, I’d be making an effort not to keep producing garbage.  I have other things to spend $25 on than a piece of garbage from Rhino when I can go to the dumpster for free.

Don't get me wrong, I've purchased enough "new" vinyl from other companies and I'm completely convinced that anyone that currently manufactures vinyl LPs is completely incompetent and useless at their job.  It's just that Rhino vinyl is consistently poor.  I take that back, Rhino is exceptionally good at making poor quality LPs.  And to charge double the price for an album compared to a flawless CD is criminal.

What's also adds to the frustration is that a stack of records I found in my parents' basement (I forgot to take them when I moved out).  Even though they smell a little musty, the old records still play all the way through and are excellent compared current reissues made from 180 Scam Vinyl.  And I didn't get that distracting little voice in my head that says "don't enjoy it too much because it'll skip somewhere" like I do when I'm listening to a Rhino record.

After this latest "vinyl experience", I even cancelled my (at the time) pre-ordered Rolling Stones in Mono vinyl box set and I ordered the CDs instead (excellent, by the way).  I don’t know if my nerves could take 16 albums that may or may not play.  Now that I think of it, I don't think I'll be buying a "new" record again.  Just because I have a little bit of disposable income lately doesn't mean I have to throw it away.

So you kids that think vinyl is cool, you should have been around when you could listen to a record all the way through.  Man, those were the days.

Thursday, February 28, 2013

Into The Void: How Not To Get A Black Sabbath Vinyl Box Set

So earlier this month, I thought I'd splurge and pick up the Black Sabbath Vinyl Box Set - y'know, because I really need it. Anyways, here's the link:

http://www.amazon.ca/gp/product/B009S2U74K/ref=oh_details_o00_s00_i00?ie=UTF8&psc=1

Reason I'm posting the link is that if you go to Amazon, you'd swear that it's an actual item. And going through Amazon.ca, I thought I could save myself $100 compared to .com. You'd think.



So here's the whole story (pull up a chair):

On February 13, I placed the order. Later that night, I got the "your order has been shipped" e-mail. Wonderful. Wonderful because anytime I see that e-mail, the next day I get my item. Always. Never fails. But only when Amazon says they have it in stock at their warehouse, as this item is listed.

No Valentine's Day present for me. Or the next day. Or the next day. Now there was a lot of snowstorms on the planet so I gave a little grace period. Also what went through my mind is when I bought the Beatles box set that UPS left on the doorstep. Boy, that burns my ass when I think about that so I actually came to the conclusion that UPS drop it off on the porch again and some asshole stole it. But there was nothing to steal this time.

In the meantime, I'd hop on UPS' site, check the tracking number and all that would show up was "In transit".

Anyways, on the 21st, I e-mailed Amazon to tell them that I think my package is lost. In all honesty, they were the best.

Here's what I got as a reply (it's good to keep e-mails):
"I am sorry to hear that you have not received this order. The package appears to be lost.

Tracing a package is time-consuming and only occasionally successful. Because we want you to receive your order as soon as possible, we have found it more efficient to simply send a replacement order whenever a package is lost in shipping.

Therefore, I've placed a new order for the item and there will be no charge for this replacement."

Beautiful. Sure enough that night, I got my "your order has been shipped" e-mail. Oh boy.

Guess what never came.

I wrote them yesterday (27th) explaining the whole thing in case I got another person getting the e-mail. Here's what I got back:
"Thank you for writing to us at Amazon.ca.

I'm so sorry to hear you haven't received your replacement order either. Because we've tried sending you the The Vinyl Collection 1970-1978 twice without success, it's unlikely another replacement order will be delivered.

Instead, I have requested a refund of $338.89 to cover the cost of the original shipment. This refund should go through within 2-3 business days and will appear as a credit on your next credit card billing statement."

I'm still kinda bummed but I got my refund and it is balanced out by not having any problems with Amazon. They were, in short, the best.

Conclusion

So I'm wondering, does this box set even exist? Are there actually 2 box sets that are "in transit" somewhere? The Twilight Zone? Did Zeus come down from the clouds and steal it from the UPS truck? We'll never know.

What made me feel a whole lot better was reading the reviews from Amazon.com:
http://www.amazon.com/Album-Box-Set-Black-Sabbath/dp/B009S2U74K/ref=sr_1_1?ie=UTF8&qid=1362000129&sr=8-1&keywords=The+Vinyl+Collection+1970-1978

"Just recieved the Black Sabbath Vinyl box set and it's damaged as I feared and expected. Amazon won't replace it , only refund because of lack of availablity."

"Mine also experienced the same issue. I can't get a replacement, and the price has gone up over $100 since I ordered it. They were damaged before they were shrink wrapped then shrink wrapped and shipped. I guess I am returning them and will be on the look out for another copy around $300. :( Going to check if the records are good tonight. "

"Same exact issue here. Packaging was fine, box containing the records as fine, album sleeves were all damaged. Scuffed and torn along the top edge. I also cannot get a replacement anywhere :( They are advertised on Amazon.co.uk, but only for £100 more than the RRP I originally paid. :(

A "used-acceptable" one is advertised for £180, but small print says may be re-packaged, or packaging may be damaged. I wonder what will be wrong with that one, eh!

Terrible quality control and abysmal customer service has been my experience. To be clear, IT IS NOT shipping damage. IT IS NOT the fault of the retailer. Outer packaging "

Maybe something really is looking out for me.